Non-prescription eyewear and frames:

We are satisfied when our customers are satisfied! If you are unhappy with your frame or non-prescription eyewear purchase, please call us for a return authorization number and return the product in new condition within 7 days for full credit on the product, less the cost of shipping charges.

Prescription eyewear:

Your high-quality eyewear will be custom created for you by a premium laboratory and verified by our opticians. You have 30 days of wear to ensure your prescription is correct for you. If your doctor changes the prescription within 30 days from the original purchase we will remake them once for you at no charge. Please call us for a return authorization number if you have a doctor’s prescription change.

Custom eyewear is not returnable, and therefore is non-refundable, and all sales are final.